Touch-Point
Marketing Services     

Helping You Create Loyal Customers For Life!

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“Client relationships; the good ones are worth working for. You want relationships with clients who are engaged, loyal and profitable. Focus on creating loyal clients by creating an emotional bond.”

According to industry experts:

  • most businesses loose 10-17% of their customers every year.
  • 62% of customers are not using all the services they could.
  • 91% of customers say they would be happy to provide a referral, but 80% say they have never been encouraged to do so.

What these statistic reveal is that most businesses and professionals fail to build an emotional bond with their clients, and that building better relationships is the best way to increase client sales and referrals.

Touch-Point Marketing Services

Imagine having your clients consistently sending business your way. That's what Touch-Point Marketing Services is all about. Helping you turn your clients into loyal advocates who look for ways to help you succeed.

With traditional marketing, eighty percent or more of your business is the result of direct sales and expensive advertising, while just twenty percent or less is from referrals. Building meaningful relationships with your clients can result in eighty percent or more of your business coming from referrals and twenty percent or less from direct sales and traditional marketing. 

Do you know why your clients stop buying from you?  The answers might surprise you... do any  apply to you?

  • 1% Die
  • 3% Move
  • 5% Buy from a friend
  • 9% Sold by a competitor
  • 14% Price
  • 68% Perceived Indifference

Silence is Perceived Indifference… So who’s talking to your audience, YOU or your competition?

Does the expression out of sight out of mind, sound familiar?  When you don't continuously stay in touch with your clients they are wide open to the offers and incentives your competition puts in front of them...

Want an easy answer to changing that 68% figure?  Would you like to increase your client sales and referrals? That's where our Tips Marketing Program works so easily and effectively. A simple touch, with a simple helpful tip connected to you, your personality, your product, your philosophy... without advertising or coupon promoting.

Learn More ...

"Thank you for introducing me to such a unique approach to marketing.

After doing the campaigns that you suggested, I have received wonderful feedback from clients. Unlike so many marketing pieces, this is personal and makes a long-term impression.

I appreciate the fact that you have gone the second mile in your assistance and support. I look forward to enlarging my marketing efforts with this approach."

Bob Loudermilk, President
Quantum Expositions International, Inc.
 
                              

(C) 2008 Bob Gallo - All Rights Reserved